People with Disabilities
Amazon welcomes individuals with disabilities to participate fully and equally in the hiring process and on the job. Reasonable accommodations are offered at every turn, so if you have a disability, you're encouraged to apply.
Celebrating Inclusion for Global Accessibility Awareness Month in Colombia
Why should you join the team?
Work from home
All our Customer Service roles are 100% virtual, across the country.
Career advancement
Get on-the-job training, development, and mentoring to grow your skills and excel in your role.
Work Perks
Enjoy health benefits, parental leave, paid time off, employee discounts, and more.
Competitive Pay
Earn a great monthly salary with night shift and overtime allowance (subject to requirement).
Requesting accommodation
You can find personalized support, resources, and assistance during our entire application and hiring process, including your interview or onboarding.
Contact us through our online form.
An accommodation consultant will inquire about your accommodation needs
An Amazon representative will work with you to identify and recommend suitable accommodation that meets your needs.
An Amazon representative will also follow up to make sure the accommodation is working for you.
Frequently Asked Questions
What is an accommodation?
An accommodation is simply a change to a job, work environment, or work practice that allows a candidate or associate with a disability to go through the hiring process and to perform their job duties.
How do I request an accommodation?
Contact us through our online form.
When should I request an accommodation?
You can request an accommodation as soon as you apply. That way our team can start working on processing your request.
Are there specific times during the hiring process where accommodation is recommended?
You can initially request an accommodation when you apply. Once you pass the assessment, you can then request accommodation for Day 1.
What kind of accommodations does Amazon provide applicants?
Specific accommodation types can vary by role and needs. Examples include (but are not limited to): interpreting services, coach, assistive technology such as magnifiers, screen readers, refreshable Braille displays and speech-to-text software, ergonomic equipment, and alternative headsets.
I would like to request a non-medical accommodation for school, religion, childcare, shift/schedule, transportation. How do I do that?
In these cases, you should speak with your manager or HR once you are hired.
Will asking for an accommodation keep me from getting a job?Will asking for an accommodation keep me from getting a job?
Absolutely not! Amazon will consider your qualifications and ability to perform the job with the necessary and reasonable accommodation.
What type of work is offered?
You can choose from a variety of roles within the warehouse, customer service, physical stores, and other locations. Different roles have different requirements such as lifting or sitting for long amounts of time, so it’s important to read the job descriptions and find which position works best for you. You can learn more about Amazon job opportunities by going to our Jobs Overview page.
Why should I self-disclose having a disability on my application if my manager or accommodations consultant cannot see this information?
Self-disclosure is entirely voluntary and separate from requesting accommodations. It helps us better understand the diversity of the people we hire, which allows us to improve our benefits and programs to better serve all associates, include those with disabilities. The information you disclose will remain confidential and won’t affect the hiring decision or your employee experience. You can still make an accommodation request at any time, regardless of whether you choose to self-disclose on your application.
If I disclose having a disability in my application, will that start the accommodation process?
The accommodation process does not start until you make a specific request. If you self-disclose a disability on your application, this information is kept anonymous. ACAT and your hiring manager do not have access to this information, so you will need to request an accommodation by contacting ACAT.